Refund policy

RETURNS

THANK YOU SO MUCH FOR FOR BUSINESS!! We hope you love your purchase but we understand that sometime that it just doesn't work out! Here is what you need to know if that's the case.

Exchange only, no money back, in store credit only. Merchandise must arrive back to us within 14 days of the confirmed delivery date indicated by your order’s tracking number. Items must be in brand new condition. No signs of wear, tags attached, unwashed, unaltered, stain free, makeup free, smoke free and deodorant free. All SALES items are a final sale.       Jewelry and Hats is non-returnable.

Returns made to

The Shabby Rabbit Boutique

1438 Baker Road

Sevierville, TN 37876

Buyer assumes all return/exchange shipping costs unless we made a mistake

Once returned, your items will be processed in 5-7 business. A gift card will be sent via email. Please note we are not responsible for any packages lost or missing in the shipping process. Please make sure all your addresses are correct.

ALL ORDERS OVER $200 IS FREE SHIPPING....

Damaged or Defective Items

 If you receive an item that is damaged, please notify us within three business days. Damaged or defective items are handled on a case by case basis, and refunds are not guaranteed.